Content
DPMAstrategy
High-quality services, satisfied customers, motivated staff and successful cooperation projects are of paramount importance to the German Patent and Trade Mark Office. Therefore, we relaunched our strategy process several years ago. In a first step, we defined fields of action from which we derived a strategic target system. So far we have introduced many measures to ensure that we achieve our targets. You will learn more about our strategy on these pages.
Our strategy comprises our vision, defines our fields of action and reflects our goals. We want to render first-class services to our customers, ensure the performance and satisfaction of our staff and continue the successful development of the IP system.
Protecting innovations – shaping the future
The DPMA is the German centre of expertise for the protection of intellectual property. Responsible for examination, our office promotes the innovative power and creativity of industry and plays an essential role in the international IP system.
Mission statement DPMA
Products and services
The services and products we offer are of high quality and highly accepted. We operate efficiently.
Customers
We are in dialogue with our customers and embed their feedback in what we do.
Staff
We promote and ensure our staff’s competency and commitment. Our culture is to treat each other with respect.
Cooperation projects
We are actively involved in designing a future-oriented IP system at the European and international level.
- Quality
- Timeliness
- Transparency
- Customer orientation
- Expertise
- Efficiency
- Reliability
- Ability to operate
Last updated: 10 August 2021
Social Media