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Opening hours of the service sections of the DPMA

The inquiry units, search rooms, document receiving services and cash desks of the DPMA are open.

Munich receiving service, including the cash desk, is closed until further notice. Mail items are accepted at the gate, cash deposits are currently not possible.

Please note that you must show a valid photo ID at the gate. 
 
Face-to-face advice and initial consultations for inventors are provided subject to appointment only. Outside our opening hours, you can use the automated mailboxes in Berlin and Jena. In Munich, you can hand in any mail and items at the reception desk. 
 
The customer service staff can be reached by telephone and e-mail at:  
Service area Telephone E-mail 
Central Customer Care and Services  089 2195-1000 info@dpma.de 
Hotline for database users 089 2195-3435 datenbanken@dpma.de 

Opening hours
Office Service Availability Contact/Appointments
Munich Enquiry unit By appointment only 089-2195-1000 or by e-mail, to info@dpma.de
Search room By appointment only 089-2195-3435 or by e-mail, to datenbanken@dpma.de
Receiving service/cash desk Munich Receiving service, including the cash desk, is closed until further notice. Mail items are accepted at the gate, cash deposits are currently not possible.
Jena Enquiry unit By appointment only +49 89 2195-1000 or by e-mail, to info@dpma.de
Receiving service/cash desk Monday to Thursday: 7:30 to 15:00
Friday: 8:00 to 12:00
Berlin Enquiry unit By appointment only +49 89 2195-1000 or by e-mail, to info@dpma.de
Search room By appointment only +49 89 2195-1000 or by e-mail, to info@dpma.de
Receiving service/cash desk Monday to Thursday: 8:00 to 15:45
Friday: 8:00 to 14:15
 

Public holidays

The offices of the DPMA are closed on Sundays and public holidays.
The following table provides an overview of public holidays for the next year.

The following applies to the observance of time limits for submitting documents and for procedural acts: If the last day of a period falls on a Sunday or a holiday or a Saturday, the period shall end on the next working day (section 193 of the Civil Code).
All public holidays applicable at at least one of the DPMA locations will be recognised for the purpose of extending a time limit, irrespective of the location where the act required to meet the time limit is actually performed (section 18a of the DPMA Ordinance). The acts and declarations that are subject to a time limit can be performed or made at all three DPMA locations in Munich, Jena and Berlin in order to meet the time limit.

2024
Public holiday Date Munich Jena Berlin
Neujahr Jan 01, 2024 x x x
Heilige Drei Könige (Epiphanias) Jan 06, 2024 x    
Internationaler Frauentag March 08, 2024     x
Karfreitag March 29, 2024 x x x
Ostermontag Apr 01, 2024 x x x
1. Mai May 01, 2024 x x x
Christi Himmelfahrt May 09, 2024 x x x
Pfingstmontag May 20, 2024 x x x
Fronleichnam May 30, 2024 x    
Mariä Himmelfahrt Aug 15, 2024 x    
Weltkindertag Sept 20, 2024   x  
Tag der Deutschen Einheit Oct 03, 2024 x x x
Reformationstag Oct 31, 2024   x  
Allerheiligen Nov 01, 2024 x    
1. Weihnachtstag Dec 25, 2024 x x x
2. Weihnachtstag Dec 26, 2024 x x x

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Last updated: 10 January 2024